Parent Centre

Experts at keeping you safe during COVID-19

As Government restrictions continue and we re-enter the Tiering system, we'll ensure that our tried and tested COVID-safe practices follow all the necessary guidance. Keeping our campers and our teams safe is our top priority.

Read our COVID-19 Policy

What to do before camp starts...

On this page, you'll find everything you need to make sure your child is ready for camp!

The first thing to do is complete a Camper Information Form - make sure you bring this on the first day of camp!

Download Camper Info FormDownload Camper Info Form

Childcare vouchers

We accept tax-free childcare and also accept all childcare vouchers from parents signed up to a scheme prior to closure in October 2018

Using childcare vouchers

Commercial package policy insurance

CPP insurance covers you for cancellation if your child is unwell and unable to attend. Discover more information on policies here.

More information about CPP

Frequently asked Questions

What if my child is sick or has stomach illness?

If your child has been sick at camp with vomit and stomach illness we do require for the child to not attend camp for 48 hours due to the risk of passing the virus across to other children.

Does my Child need to speak English to attend?

Yes, we do require children to speak a good level of english in order to attend at camp.

Yes, we do require children to speak a good level of english in order to attend at camp.

What do I receive from Camp Beaumont once I have placed a booking?

Following your booking, you will be emailed full confirmation of your booking. Please make sure you check your invoice and let us know right away if anything is incorrect. Responsibility for all booking details lies with the person who made the booking.

*Please allow up to 48hours for your full emailed confirmation for any bookings placed online over the weekend. If you do not receive your emailed confirmation, please check your junk folders before contacting us: sometimes they can appear in there.

You’ll find all the information you need ahead of camp in our Camp Welcome Pack.

What payment options do you accept?

You can either pay via credit/debit card (Visa/Mastercard - we don't currently accept American Express).

We also accept Alipay, Apple Pay, Google Pay, GrabPay and WeChat pay through our booking system.

How can I contact Camp Beaumont to discuss my booking?

To speak to our friendly team, please email us on bookings@campbeaumont.asia and we will aim to respond to you within 48 hours.

What if my child doesn’t settle?

Almost every child has the time of their life at Camp Beaumont. If for some reason your child is unhappy and contacts you, please let our camp team know immediately as most issues can be instantly resolved. Customer queries relating to your child’s camp holiday will only be investigated during a child’s attendance in order for camp and the customer services team to establish accurate reports.

We will always endeavour to resolve any issues and to ensure your child has the very best time. Please note that queries raised after the period of attendance will not be investigated if we have not been made aware of these issues during your child’s attendance.

How can I contact Camp Beaumont to discuss my booking?

To speak to our friendly team: Please email us on bookings@campbebaumont.asia - We will aim to respond to you with 48 hours

Can I pay in instalments?

Unfortunately, we are unable to set up a payment plan. All bookings must be paid in full upon booking.

Is there anything my child cannot bring to camp?

Please note that as we are a ‘nut-aware camp,’ we do not allow any food items with nuts. Smart watches with cameras & smart phones are not allowed. (They can keep them in their bags if needed)

How can I contact Camp Beaumont to discuss my booking?

To speak to our friendly team, please call or Whatsapp us at +852 6549 8602 or email to bookings@campbeaumont.asia

What if my child doesn’t settle?

Almost every child has the time of their life at Camp Beaumont. If for some reason your child is unhappy and contacts you, please let our camp team know immediately as most issues can be instantly resolved. Customer queries relating to your child’s camp holiday will only be investigated during a child’s attendance in order for camp and the customer services team to establish accurate reports.

We will always endeavour to resolve any issues and to ensure your child has the very best time. Please note that queries raised after the period of attendance will not be investigated if we have not been made aware of these issues during your child’s attendance.

Can I reserve my place by paying a deposit?

No, all bookings will need to be paid in full at the time of booking.

Read more general info

If I cancel, can I get a refund?

The cancellation policy applies ONLY to FLEXI bookings. You may cancel or change your booking at least 7 days before the camp starts. For all refunds, a 3.5% bank charge will be applied, and the FLEXI fee is non-refundable (Playtime - $50/day; Magic/Active - $100/day). Changes can be made only once for the entire week, not for individual days. You cannot make alterations to bookings online; please call us at +852 6549 8602 or email us at bookings@campbeaumont.asia. Kindly note that NON FLEX tickets cannot be changed under any circumstances. Please see our Terms & Conditions for full details.

Do all children need to be in group bubbles?

Under current guidance, any child aged 3 to 5 years old is not required to be in bubbles of 15, as long as they are not mixing in groups with any children 6 years old or above. So our ‘Playtime’ age group (3 & 4 years old) and our 5 year old children do not need to be in group bubbles. Any children aged 6 or above are still required to remain in small consistent groups of no more than 15 children. This will include any 5 year olds who, for logistical purposes, will need to be in a group with 6 year olds.

Will you accept children for who attend for just a few days per week?

The programme is designed to span the entire week, ensuring that your child does not miss any activities. We offer exclusively week-long blocks.

Read more Covid info

How do you manage discipline and behaviour?

Positive reinforcement is the key for us at Camp Beaumont! We want all children who come to camp to enjoy their time with us and have the best holiday experience possible. If we see children behaving appropriately, we make sure to comment on and reward this behaviour. All staff have some behaviour management training which focuses on outlining rules and discussing why they are important, then managing children’s behaviour. Of course, we understand that in a new and exciting environment, children may need reminding of behaviour expectations – and to that end, each group will agree to a camp contract outlining the rules of our sites. These rules are designed in collaboration with campers to ensure they keep themselves and others safe and enable activities to be as enjoyable as possible! If a child is consistently breaking the rules and disrupting others, they will be taken aside and spoken to by a member of staff . A discussion will be had about why the rules are in place and why it is important to behave appropriately, then will be sent back to the group to enjoy the activity! In the case that a child is consistently not following the rules, this will be communicated to parents and carers. If a child’s behaviour puts them or someone else at risk, this becomes more serious. In Incident Report Form will be completed and details of what has happened communicated to parents.

If a child’s behaviour at camp consistently puts themselves, others or staff members at risk or causes significant disruption to a group, parents or carers will be contacted and a warning given to that child. If this then continues, we reserve the right to prohibit a child from attending camp as a result of this.

What happens when I drop my child off?

When you arrive, follow the signs to the ‘sign in’ area. There you will find your child’s age group table with a friendly Head Group Leader to register your child. You will be required to hand in the Camper Information form if you haven’t already and sign the register. Your child will then be introduced to their group leaders and encouraged to join in with their group in some small warm up activities whilst the rest of the group arrives.

Can my child bring electronic devices to camp?

Residentials

Children can bring gadgets to camp. However they are not allowed to use them during the day when activities are being run as we would like them to get the most out of our activities. We have 'free time' starting after dinner when they can use their devices and speak with parents etc. Phones will be kept in the site office during activity time. They are allowed to take phones and cameras with them on excursions - however it is their responsibility to keep them safe.

Day Camps

We would prefer if children did not bring gadgets with them to camp as we would like them to get the most out of our activities. If they must bring a smart watch or a phone, they must keep them in their bags at all times. It is their responsibility to keep them safe.

Do you have first aiders on site?

Yes we always have as a minimum of two paediatric trained first aiders onsite and, depending on the size of the camp, we may have many more.

Can I see my child’s activity programme?

Our timetables are created a few days before camp starts. Our team creates the timetables closer to camp as we use the most up to date information such as camp numbers and weather forecast to build the activities around. You will receive a copy of your Camp activity programme the week before.

What if I am delayed in collecting my child?

We understand that sometimes things happen outside of your control and you may be late collecting your child. Please give the camp a call as soon as you know that you may be late so that we know - you’ll receive the number by email the week before camp starts. If you are later than 15:15pm then we reserve the right to charge an additional fee for every 15 minutes late. This is to cover the cost of the two team members that are required to stay.

Don’t worry though, your child will be kept safe and entertained until you arrive.

Does my child have a key worker?

Yes, all the children who attend will have key workers in the form of our brilliant Head Group Leaders and Group Leaders. For our younger guests from 3 to 5 years old, they will be assigned one of our team members who will check in to ensure they are have a great time whilst with us. You will be introduced to your child’s key worker on their first day at camp.

It’s my child’s first time, what can we expect?

We understand that you and your child may be nervous about coming to camp for the first time. We have outstanding and caring staff who will ensure you and your child made comfortable and to ensure that your child settles into camp quickly. Looking after your children is a huge responsibility and one we take incredibly seriously. Camp Beaumont’s mission is to create inspiring adventures throughout the school holidays, to do that we ensure we have highly trained camp staff on hand to settle all campers. Each child will be assigned a keyworker or group leader who will be on hand to explain how the day will run, familiarise them with the camp location and advise on what they can expect. We are confident that very quickly your child will make new friends, challenge themselves with new activities and create long-lasting memories.

Can we visit Camp before my child starts?

As we do not own the venues you will not be able to visit outside of school holiday periods during which we are open. However, if you are interested in enrolling your child in the school and wish to visit the school facilities, please contact the school admissions department and they will be happy to show you around. If we are open, you are welcome to come for a look around - but this is by appointment only. You will need to contact the camp you wish to visit and make an appointment with a member of the management team - please get in touch with us or via our contact us page and we’ll help you do this.

Can my child be grouped with a friend?

We will try to group your child in the same group as their friends where possible, however we strongly believe that camp is a great place to make new friends and our teams will actively encourage this. Final decisions on groupings are made by the Camp Manager onsite.

Will my child always be in the same group?

We organise our child groupings by the week so they will be in the same group for the whole of their stay. If they come back for an additional week then there is a small chance their group may change depending on numbers of children attending. If you'd like your child to be grouped with a friend, please let the camp manager know.

Is there anything else to do or complete before arriving at camp?

If your child is joining a group outside of their age range, you will need to complete an age waiver form. Additionally, if your child is on medication or has special needs, you will need to fill out the relevant forms. If you have any questions, please WhatsApp us at +852 6549 8602.

Read more parents info

Can't find an answer?

Thank you so much for having our daughter at your summer camp. She was very excited when she returned and enthusiastically showed and told us everything she did at camp. Many thanks to the whole team for looking after her, the varied and lovely programme and the nice and warm atmosphere at camp.

Parent, Dibber International Kindergarten, Hong Kong