Parent Centre

The cancellation policy applies ONLY to FLEXI bookings. You may cancel or change your booking at least 7 days before the camp starts. For all refunds, a 3.5% bank charge will be applied, and the FLEXI fee is non-refundable (Playtime - $50/day; Magic/Active - $100/day). Changes can be made only once for the entire week, not for individual days. You cannot make alterations to bookings online; please call us at +852 6549 8602 or email us at bookings@campbeaumont.asia. Kindly note that NON FLEX tickets cannot be changed under any circumstances. Please see our Terms & Conditions for full details.

Under current guidance, any child aged 3 to 5 years old is not required to be in bubbles of 15, as long as they are not mixing in groups with any children 6 years old or above. So our ‘Playtime’ age group (3 & 4 years old) and our 5 year old children do not need to be in group bubbles. Any children aged 6 or above are still required to remain in small consistent groups of no more than 15 children. This will include any 5 year olds who, for logistical purposes, will need to be in a group with 6 year olds.

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The programme is designed to span the entire week, ensuring that your child does not miss any activities. We offer exclusively week-long blocks.

When you arrive, follow the signs to the ‘sign in’ area. There you will find your child’s age group table with a friendly Head Group Leader to register your child. You will be required to hand in the Camper Information form if you haven’t already and sign the register. Your child will then be introduced to their group leaders and encouraged to join in with their group in some small warm up activities whilst the rest of the group arrives.

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We understand that you and your child may be nervous about coming to camp for the first time. We have outstanding and caring staff who will ensure you and your child made comfortable and to ensure that your child settles into camp quickly. Looking after your children is a huge responsibility and one we take incredibly seriously. Camp Beaumont’s mission is to create inspiring adventures throughout the school holidays, to do that we ensure we have highly trained camp staff on hand to settle all campers. Each child will be assigned a keyworker or group leader who will be on hand to explain how the day will run, familiarise them with the camp location and advise on what they can expect. We are confident that very quickly your child will make new friends, challenge themselves with new activities and create long-lasting memories.

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We will try to group the child in the same group as their friends where possible, however we strongly believe that camp is a great place to make new friends and our teams will actively encourage this. Final decisions on groupings are made by the Camp Manager onsite. Please note if your child and their friend are in different age groups this will not be possible.

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Our teams are extremely busy throughout the day ensuring that all of our campers are having the best time, so we would encourage you to speak with our team at collection time to get some feedback on how your child’s day was. If you really need to get in touch with the camp, you are able to do this by calling or emailing the camp directly using the contacts we’ll send you the week before camp starts.

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If your child has a specific medical condition, this should be indicated when you book your child into Camp. If you feel that you need to discuss your child’s condition before camp begins, you can speak to our team on bookings@campbeaumont.asia and any information can be passed on to camp management teams. You are also able to speak to our on-site teams when dropping your child off for their first day to give any more information about a medical condition which you feel may need clarifying. If your child requires medication to be administered to them during camp, you will be asked to complete a Medical Administration Form (which can be requested from bookings@campbeaumont.asia).

This will detail the medication being kept onsite and how often it should be given. If you have not brought this with you to camp on your first day, copies of the form will be available for you to complete on arrival. Most types of medication will be kept in the first aid area of the camp and administered by first aiders at the time shown on the Medical Administration Form. The exception to this is EpiPens and inhalers which will be carried by the members of staff supervising your child’s group to ensure they are always in the correct place if needed. If at any time during your child’s time at camp with us they require new medication, please speak to a member of staff onsite and complete a Medical Administration Form to enable us to give medicine when it is required

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Depending on your child’s age and group, the structure of the day differs slightly. Sign in begins at 08:45, please make sure you arrive no later than 09:00 at the school campus. If you have arranged for your child to have the bus transfer service they will be collected by the bus at the agreed upon locations & times. These will be disclosed to you once bookings have been completed. During this time, staff will ensure children are settled and play games with them to warm them up for the day ahead! For the rest of the day, children will participate in up to six activity sessions with frequent toilet, sun cream and water breaks. There is a break for lunch and a snack break for our campers.

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For Magic & active (ages 5-11)

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By 15:00, all children will be taken back to their Sign Out points. Sign Out is from 15:00 to 15:15pm.

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If you have arranged for your child to have the bus transfer service, they will leave the premises no later than 15:15pm.

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For Playtime (ages 3-4)

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Children will be ready for collection at 12:30pm and children will be entertained by camp staff until their adults come to collect them when the camp day is officially over!

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Yes we always have as a minimum of one trained first aider onsite and. Depending on the size of the camp, we may have many more.

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Depending on the camp’s availability, we may be able to transfer your child’s holiday to a later date to ensure they do not miss out. Please contact our team on bookings@campbeaumont.asia to discuss your options. Unfortunately, if your child’s camp dates cannot be rearranged due to availability, we will not be able to offer a refund.

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Yes, all the children who attend will have key workers in the form of our brilliant Head Group Leaders and Group Leaders. For our younger guests from 3 to 5 years old, they will be assigned one of our team members who will check in to ensure they are have a great time whilst with us. You will be introduced to your child’s key worker on their first day at camp.

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The arrival time is between 8:45am – 9am. Throughout this period, our team will have some fun organised activities to warm the children up ready for the day full of activities.

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Collection time is between 15:00 - 15:15 for Magic and Active (ages 5-11) and for Playtime (ages 3-4) it will be at 12:30pm and again - like in the morning - our team will have a selection of activities to ensure the children continue their adventures right up until home time.

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If our camp staff find any named items, we will try our best to return these to children during the day. If your child has lost something which has not been returned to them, all lost property will be displayed at sign in and sign out every day for the duration of camp. You are welcome to come and have a look through the misplaced items, even if your child’s time at camp has finished. Finding belongings and returning them to children is made much simpler by items being named! At the end of camp, any leftover items will be donated to charity.

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The arrival time is between 08:50 and 09:00. Throughout this period, our team will have some fun organised activities to warm the children up ready for the day full of activities. Collection time is between 15:00. Again - like in the morning - our team will have a selection of activities to ensure the children continue their adventures right up until home time.

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If you are later than 15:30pm then we reserve the right to charge an additional fee for every 15 minutes late. This is to cover the cost of the two team members that are required to stay.

Don’t worry though, your child will be kept safe and entertained until you arrive.

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